 |
Policies | |||
 |
 |
 |
 |
|
Limited Warranty covers all parts within the DVR/HVR/PC (heretofore known as "system") itself excluding monitor and peripherals,
as long as the customer owns the system. This only covers
the
parts
that originally came with the system and their replacements as
replaced under warranty by SAFE-N-SECURE. The customer
is
responsible for all costs involved in replacing any part under warranty
as well as providing SAFE-N-SECURE with all necessary
documentation including, but not limited to receipts, copies of the
manufacturers' warranty, and positive identification. This
warranty
does not cover shipping or labor costs associated with parts
diagnostics or replacement. This warranty does not cover
mutilation,
abuse or misuse, complete or total destruction of the system or
related parts in any form, “acts of God” (such as
fire,
flood,
earthquake, tornado, hurricane and all other such forms of damage),
upgrades, hardware changes, hardware enhancements made by the
end-user, customer, or third parties, or any and all software related
issues. SAFE-N-SECURE reserves the right to revoke this
warranty
at any time, without notice, for any reason.
Returns: Orders may be returned within 30 days of purchase if in original condition and accompanied by proof of purchase. Returns will be subject to a 15% restocking fee. Refunds may take up to 14 business days to process. Buyer is responsible for return shipping.
Shipping: Shipping cannot be refunded.
Items damaged in shipping: SAFE-N-SECURE takes great care to prevent items from being damaged in shipping. However, in the unlikely event that you receive an item that was damaged in shipping, contact SAFE-N-SECURE within 48 hours of your order's arrival and we will repair or replace that item at our option, free of charge.
Cross-shipment availability: For warranty part replacement, cross-shipping is available upon request. Retail cost of the replaced part must be secured by credit card.
Expedited Shipping Availability: Expedited shipping for warranty repair and replacements is available upon request.
Returns: Orders may be returned within 30 days of purchase if in original condition and accompanied by proof of purchase. Returns will be subject to a 15% restocking fee. Refunds may take up to 14 business days to process. Buyer is responsible for return shipping.
Shipping: Shipping cannot be refunded.
Items damaged in shipping: SAFE-N-SECURE takes great care to prevent items from being damaged in shipping. However, in the unlikely event that you receive an item that was damaged in shipping, contact SAFE-N-SECURE within 48 hours of your order's arrival and we will repair or replace that item at our option, free of charge.
Cross-shipment availability: For warranty part replacement, cross-shipping is available upon request. Retail cost of the replaced part must be secured by credit card.
Expedited Shipping Availability: Expedited shipping for warranty repair and replacements is available upon request.